Shipping and Returns

Shipping & Returns

Shipping Policy

Free Standard shipping on orders over $150 within the US.

Expedited Shipping available at checkout if customer desires, prices vary depending on carrier and time frame.

The Upper Collective usually processes an order for shipment within 24-48 hours of placement. Please take into account that weekends and holidays may delay processing and shipping.

The Upper Collective is currently only selling and shipping within the US.

Return Policy

While we hope you love everything, we understand that sometimes returns are necessary. We are happy to accept returns initiated within 30 days of delivery. Returns initiated within 10 days of delivery are free. Any returns initiated after 10 days of delivery will have the return postage cost deducted from the refund. Items returned must still have it's tag, be unworn, and free of make-up stains. Returns must be initiated within 30 days of delivery by emailing sales@theuppercollective.com. 

Any items returned after 30 days of delivery will not be refunded and will be shipped back to you at a your expense. 

Accepted returned items will be issued a refund for the price at the time of purchase and will only include shipping costs if issued in the first 10 days. 

In case an item is damaged or incorrect, please contact us within 3 days of delivery at sales@theuppercollective.com. 

We cannot guarantee exchanges, as our inventory is constantly in flux, we will do our best to accommodate, although should we not have what you need in stock, a return will be initiated.